Senior Associate Digital Marketing QA (Ignacio)

Great West Financial in Ignacio, CO

  • Industry: Advertising/Marketing/Public Relations - Digital Marketer/Community Relations Manager
  • Type: Full Time
position filled

The Senior Associate, Digital Marketing QA plays a key role in the initial and ongoing testing of automated emails and journeys that are built and delivered through Salesforce Marketing Cloud. This role is expected to bridge the gap between technical skills, recurring process development and good communication with team members. Experience with Salesforce Marketing Cloud is ideal but not required if you have the right skillsets and have experience with other marketing automation platforms. You will be expected to not only develop and automate test cases but also to troubleshoot issues with Marketing Cloud that come up during the testing process.
DUTIES/RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Assist in writing and maintaining user stories/requirements
Write test cases and scenarios
Build descriptive test scripts for users to validate expected functionality
Manage process and consolidate feedback from users to identify and troubleshoot issues
Manage approval process for UAT
Offer input to new development based on findings during testing in a systematic and descriptive manner
Assist in managing environments (eg UAT, Production) across platforms (eg Salesforce Sales Cloud, Salesforce Marketing Cloud)
Assist in managing release cycles and deployment process across environments
Assist in managing and prioritizing backlog of bugs/errors and feature requests/enhancements
EDUCATION:
Bachelors degree in a related field or an equivalent combination of education and work experience
OTHER PREFERRED QUALIFICATIONS:
Experience with Salesforce Marketing Cloud and Salesforce Sales Cloud preferred
Basic SQL, HTML, Javascript, etc.
Expertise in testing tools such as Quick Test Professional (UFT/QTP), Selenium, HP ALM (Application lifecycle management) and JIRA
Understanding of testing methodologies such as static & dynamic testing, Black Box and White Box testing
Experience in system integration testing is desired
Understanding of automation life cycle, regression automation cycle and defect cycle
6-9 years of experience in regression and functional testing environment on financial platforms
Tools Worked: MS Office (Excel, PPT, Word), QTP (Mandatory Skill), Selenium (Mandatory Skill)


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