• eclaro
  • $94,700.00 -142,240.00/year*
  • New York , NY
  • Engineering
  • Full-Time
  • 48 Wall St

Network Operations Engineer Job Number 19-04064 Progress on your journey to success! Eclaro is looking for a Network Operations Engineer for our client in New York. NY. Eclaro s client is a global firm that provides superior infrastructure management and financial services to their clients via low-latency networking and advanced technologies. If you re up to the challenge, then take a chance at this rewarding opportunity! Position Overview The purpose of this role is to provide the best support for our low latency network service, historical market data service, normalized market data service, and other engineered solutions for their clients and our internal infrastructure in line with their standards and strategic framework. This is an internal and external customer facing role. The Engineer will be accountable for delivering quality service and support to our current and future client base. They will be a proactive, solutions-oriented Engineer with highly developed organization and attention to detail skills. They will also be responsible for carrying out changes to existing client services during change windows in line with the Company's change processes and for conducting peer reviews to ensure quality of work at all times. The role holder will also work with our Network and Implementation Engineering teams to ensure that all incidents and escalations are dealt with in a timely and effective manner, continuing to learn and transferring knowledge This role is expected to participate in ongoing projects and maintenance activities this will include engineering efforts. Responsibilities Work with customers to assist with any issues or inquiries they may have. Monitor network and datacenter infrastructure using real-time data and alerting to provide continuous network uptime and optimal performance. Network Operations is responsible for the stability of all network and datacenter infrastructure, investigating and resolving issues, and monitoring critical systems. Ensure stability of all the Network Services Troubleshoot and escalate outages and issues Manage internal and external circuits, cross-connects, internet access, and VPNs. Create necessary technical, and networksystem documentation including diagrams, flowcharts and scheduled reporting. Conduct system, network, and environmental checkouts and guarantee their delivery to necessary customersclients. Ensure corrective maintenance is identified from checkouts and other reports and input from field, authorizes work, work order created and scheduled, and quality report is submitted to clients when work has been completed Identify opportunities within the environment to improve equipment monitoring, data integrity, and site security. Develop broad knowledge and understanding of underlying network standards and protocols Provide support service that ensure Pico's infrastructure services are running to its optimum performance and that all departmental key performance indicators (KPIs) and Service Level Agreements (SLAs) are met Ensure that runbook procedures are kept up to date and are available for use by all members of the team Use scripts and automation tools to support deployments Open and resolve tickets as created or assigned Conduct a root cause analysis and create RFOs and Incident reports. Interface with vendors, market participants, and financial exchanges as needed to support maintenance activities or troubleshooting efforts Abide by Change Control Process and Procedures Perform peer review of planned changes prior to deployment Perform network infrastructure changes in a diligent and professional manner Perform installation of network hardware and software Participate in daily meetings to review changes and underlying impacts Participate in daily handover calls with alternate regions Prepare HandoverTurnover documentation for on-coming shift Provide mentoring and guidance to other team members when required Work with front and back office support. Qualifications 3-5 years of experience working on network equipment in an ISP style environment or a large NOC 2-3 or more years of experience with Juniper, Arista, andor Cisco hardware and software CCNP certified or equivalent level of knowledge Advanced deployment and troubleshooting experience in BGP and OSPF including redistribution Route Tagging, preferencing, and communities Multicast Routing, PIM-SM Firewalls including VPNs, Policies Experience in Corvil Appliances Experience using NetBrain, Nagios, and Orion NPM Experience writing custom scripts in Shell, Python, or Ansible Ability to analyze, diagnose and resolve issues in a highly charged financial environment If interested you may contact Homer Ballega Homereclaro.com 201####### Equal Opportunity Employer Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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